FAQ's
FAQ
Do we have a showroom you can visit?
Yes! We also happily accept appointments for viewing and purchasing in our showroom situated in the Aundh Pune. If you have specific items you would like to view, we always recommend making an appointment in advance so we can ensure we have your desired items available and ready to view.
How are our prices so competitive?
Aside from handcrafting beautiful jewellery in India, we are honoured to be direct partners of large and established manufacturers and suppliers that supply to many retailers in the United Kingdom and around the world. Providing best competitive prices for the diamond jewellery. We ensure that we offer our customers the best possible prices.
Our service
Brilliantany is operated with the desire to create and immersive experience for people - in which our clients can be as involved as they choose. We remain open and communicative throughout the creation of each ring or piece of jewellery, with tailored, transparent and expert-led guidance from our gemmologists and designers through each step of the process. With in-house crafting, we’re accountable for executing high quality, exquisite workmanship in every piece we sell. Above all else, we’re here to make creating bespoke jewellery a simple and enjoyable experience for our clients.
What jewellery do you make?
At Brilliantany, we create engagement rings, wedding bands, eternity bands, earrings, necklaces and pendants, and bracelets - as well as any other bespoke jewellery. Our fine jewellery offering is contemporary and classic, suitable to be worn and adored every day.
Does Brilliantany also sell Lab-Grown Diamonds?
Yes, indeed! We make jewellery with lab or natural diamonds – whichever you prefer. At Brilliantany , we have a large selection of lab or natural diamonds. Lab diamonds can be a great choice for lowering costs without compromising on beauty or authenticity.
Is your jewellery gold plated or solid gold?
At Brilliantany, our jewellery can be both; gold plated or solid gold in either 9k gold, 18k gold, 22k gold or platinum. Same as lab diamonds, gold plated jewellery can be a great choice for lowering costs without compromising on beauty.
How long does delivery take?
Ready to wear pieces displayed on our website are ready to ship immediately (unless work is required, for example, resizing). For bespoke orders, it will usually take between 4 to 5 weeks to be crafted – we’ll let you know your exact due date upon ordering. Some rings can be made in shorter time frames.
Can I collect my item?
You can also opt to collect your item from our Aundh Pune showroom. The person collecting must be the person who paid for the goods and must be able to prove their identity.
My order has not arrived as expected, what should I do?
In the unlikely event your item has not arrived as expected, please contact our team.